Privacy Policy

DHV Architects ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect through dhva.co.uk, how we use it, and your rights over it. For information about cookies specifically, see our Cookie Policy.

Who we are

DHV Architects, Studio 12/13/14, 9 Bath Buildings, Montpelier, Bristol BS6 5PT. You can contact us at info@dhva.co.uk or 0117 914 8317.

What we collect

When you submit an enquiry through our contact form, we collect:

• Your name, email address, and contact number
• Your project type, house address, and postcode (where provided)
• How you heard about us (where provided)
• The message you send us

We also collect anonymised or aggregated analytics data about how visitors use the site, via Google Analytics — see our Cookie Policy for detail.

How we use your data

We use the information you provide to:

• Respond to your enquiry and discuss your project
• Keep records of correspondence for our own administration
• Understand how visitors use our website, so we can improve it

Our legal basis for processing enquiry data is legitimate interest — responding to enquiries you've voluntarily sent us. We don't use your data for marketing without your separate consent.

Who we share it with

Our contact form is processed by Web3Forms, a third-party form-delivery service, which forwards your submission to our email inbox. We use Google Analytics, provided by Google, to understand how visitors use the site (only once you've accepted analytics cookies — see our Cookie Policy). We don't sell or share your personal data with any other third party, except where required by law.

How long we keep it

We keep enquiry correspondence for as long as reasonably necessary to handle your enquiry and for our business records, after which it's deleted.

Your rights

Under UK data protection law, you have the right to:

• Ask what personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Object to or restrict how we use your data

To exercise any of these rights, contact us at info@dhva.co.uk. You can also complain to the Information Commissioner's Office (ICO) if you're unhappy with how we've handled your data.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this policy or how we handle your data, please contact us at info@dhva.co.uk or 0117 914 8317.